Bulgarian Passy Family Proposes Uniform Phone Number of Hotel Reception DesksBulgaria in EU | February 27, 2012, Monday // 13:55| views
Hristo Mutafchiev (L), Gergana Passy and Solomon Passy (R) before Sunday's press conference. Photo by BGNES
Dr. Solomon Passy, President of the Atlantic Club in Bulgaria, and Gergana Passy, President of Pan-Europa Bulgaria, have suggested that all hotel reception desks should be reached by dialing a uniform number.
The Passy's have already succeeded in persuading the European Commission to adopt a universal cell phone charger, the 24 Hours daily reminds.
The one-charger-fits-all policy has been in force since the beginning of 2011.
At a press conference on Sunday, the two explained that the idea for the uniform phone number of hotel reception desks originally belonged to Hristo Mutafchiev, a prominent Bulgarian actor, who suffered a stroke in end-October 2010, who had told them that he had spent a night trying to contact the reception desk.
"If I had managed to dial the number of the reception desk, I would have suffered less damage. Many doctors told me that if I had managed to get help in the first 15 minutes after the stroke, I would have avoided the problem I am battling now. I believe that it is very important to help other people who may end up in my situation," Mutafchiev stated during the press conference.
He went on to add that if the uniform phone number could be introduced, the rooms could be equipped with a panic button ensuring instant connection to the reception staff.
Poli Karastoyanova, head of the National Tourism Board, specified that the initiative could be implemented through a newly proposed set of amendments to the Tourism Act.
Karaslavova vowed to speak up for the idea, adding that putting the idea into practice would not be problematic.
Gergana Passy noted that the proposal was backed by Veselin Zlatev, Chair of the Commission for Consumer Protection.
The Passy's expressed confidence that a solution would be found on a national level which could then work its way up to a European standard.
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