Bulgaria’s Traffic Police Introduce E-mail Address for Complaints

Bulgaria's Interior Dept granted drivers in Bulgaria an option to complain about random stops with no reason by traffic patrol officers. File photo

Drivers can raise concerns about random traffic stops with no legitimate reason by e-mailing to kat-signali@mvr.bg , announced Interior Dept press center on Thursday Ocober 3rd.

The opening of an e-mail hotline comes after Bulgaria's Interior Minister, Tsvetlin Yovchev instructed in September traffic police officers to put an end to random traffic stops in an attempt to end bribing of traffic cops that often stems from stops with no legitimate reason.

The new instructions for traffic control include only four situations when a vehicle can be stopped – obvious traffic violations, transporting hazardous material, behavior that triggers suspicions of DIU and use of narcotics, and evidence the driver has been involved in a traffic accident.

In order for a driver’s e-mail complaint to be taken into account, it should include information on the circumstances under which the stop happened, such as date, time and place of the stop, also information about the traffic patrol crew – name, or number of a traffic police officer and patrol car data - police number of the patrol car and license plate of the car.

Yovchev also reinforced the existing rule that policemen must warn the driver he/she will be stopped before the actual stop.

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