Transport Minister Probes Bulgaria Air over Heathrow Situation

Bulgaria's Transport Minister, Aleksander Tsvetkov, says swift reactions of airport authorities and airlines are often made very difficult by inclement weather over the dynamics of the process. Photo by BGNES

Bulgaria's Transport Minister, Aleksander Tsvetkov, vowed Tuesday to verify information flag carrier Bulgaria Air failed to send a representative to check on passengers stranded at the Heathrow airport in London.

Tsvetkov's statement came on the heels of numerous reports the passengers were left without food and water and forced to sleep on the floor for days.

The Minister stated if the reports are proven true, the company will be sanctioned, but added providing adequate conditions for passengers should also be within the responsibility of local authorities.

Last night, about 200 Bulgaria Air passengers were able to finally make it to Sofia after being stranded in London for 5 to 7 days. Earlier Tuesday, the carrier announced they have scheduled an additional flight to London to bring home their remaining customers.

"I do not want to lift any guilt from anyone, but it might not be very fair to blame the company prematurely," Tsvetkov pointed out, adding swift reactions are often made very difficult by inclement weather over the dynamics of the process.

"It is hard to establish in bad weather when exactly a plane will take off thus the lack of enough information for passengers," the Minster said.

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