Sofia Ambulance Breaks Record, Arrives 5 Hours Late

It took 5 hours from an ambulance to reach a central Sofia address from another downtown location. File photo

An ambulance from the emergency room took over five hours to arrive at an address in Sofia's central "Lozenets" district, from the time the first call was placed.

After making many unsuccessful attempts to get the ambulance to come from the emergency center, located at "Stochna Gara," near downtown Sofia, the grand-son of an 82-year-old woman in need of doctor's care, called the TV channel, seeking assistance.

The emergency team finally arrived, just 20 minutes after being sought by the TV reporters.

The first call had been placed by the elderly woman's daughter. When an hour went by and no one came, the grand-son and a neighbor also began calling the emergency room.

The emergency 112 hotline center confirmed they received numerous calls regarding the case and all were transferred to the medical staff.

Doctors, who examined the woman, say she is doing fine.

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